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Managing a Call Center? Want
to analyze the activity of
your call center to maximize
productivity and minimize
costs? Call Accounting
software allows managers to
view reports in real-time to
monitor the effectiveness
and efficiency of the
service organization. |
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TAPIT EX™ - Telephone
Call Accounting
TAPIT EX Call Accounting
software works with any
telephone system that
provides SMDR/CDR
information. TAPIT EX stores
the call record information
generated by your phone
system, and lets you recall
it in your choice of report
formats, providing you with
important information to
help you better manage your
business.
Features—————
Product Literature |
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Tele-Series for Nortel -
Call Accounting
Tele-Series is a
full-featured call
accounting software program
designed to operate on a
standard PC with the ability
to track and provide
detailed, easy-to-read text
and graphical reports on all
call activity. Tele-Series
simplifies the task of
tracking telephone activity
and expense by putting
businesses in complete
control of important
telephone resources. The
Universal version of
Tele-Series works with any
telephone system;
Tele-Series for Norstar is
an integrated solution
designed to work uniquely
with the Norstar business
telephone system from Nortel
Networks.
Product Literature
Norstar PRELUDE and
CINPHONY ACD Reporting
CINPHONY and PRELUDE enable
mid and small size call
centers to professionally
handle incoming call volume,
capture every call, and
manage the call center.
PRELUDE Features—————CINPHONY
Features—————
Product Literature |
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